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terms & conditions

Welcome to FITGym. These Terms & Conditions (“Terms”) govern your use of our facilities, services, and website. By joining our gym and/or using our services, you agree to these Terms.

1. Membership

1.1. Types of Membership

We offer various membership plans, including monthly, annual, and special promotions. Details of these plans, including pricing and benefits, are available at our reception or on our website.

1.2. Membership Agreement

By signing up for membership, you enter into a contract with FITGym. Membership fees are due as outlined in your chosen plan.

1.3. Cancellations & Freezes

  • Cancellation: Members may cancel their membership by providing [number of days] days’ written notice. Cancellation fees may apply as per your membership agreement.
  • Freezes: Memberships can be frozen for medical or other valid reasons for up to [number of months] months. Requests must be submitted in writing.

1.4. Termination

FITGym reserves the right to terminate memberships for non-payment, violation of these Terms, or inappropriate behavior, including harassment or misuse of equipment.

2. Gym Use

2.1. Access

Access to our facilities is granted to active members during operating hours. Members must present their membership card or ID upon entry.

2.2. Conduct

Members must:

  • Follow gym rules and staff instructions.
  • Use equipment safely and return it to its proper place.
  • Respect other members and maintain a positive environment.

2.3. Health & Safety

  • Members are responsible for ensuring they are fit to exercise. FITGym recommends consulting a healthcare provider before beginning any new exercise program.
  • Use of equipment and facilities is at your own risk. FITGym is not liable for any injuries sustained while using our facilities.

2.4. Dress Code

Appropriate workout attire and footwear are required at all times.

3. Facilities & Services

3.1. Class Bookings

Classes can be booked via our website or at reception. Cancellation policies apply, and some classes may have additional fees.

3.2. Personal Training

Personal training sessions must be booked in advance. Cancellation or rescheduling requires [number of hours] hours’ notice to avoid charges.

3.3. Facility Maintenance

Scheduled maintenance and cleaning may temporarily close certain areas. We strive to minimize disruptions and will communicate any significant changes in advance.

4. Payment

4.1. Fees

Membership fees, including any joining fees, must be paid as outlined in your plan. Additional services (personal training, classes, etc.) may incur extra charges.

4.2. Billing

Membership fees are billed monthly/annually. Payments can be made via credit card, debit card, or direct debit. Ensure your payment information is up to date to avoid disruptions.

4.3. Late Payments

Late payments may incur additional fees. Continued non-payment may result in membership suspension or termination.

5. Privacy

5.1. Personal Information

We collect personal information for membership management and service provision. FITGym respects your privacy and complies with applicable data protection laws. Please refer to our Privacy Policy for more details.

5.2. Data Security

We implement security measures to protect your personal data. However, we cannot guarantee absolute security, and you acknowledge any data you submit is at your own risk.

6. Liability

6.1. General Liability

FITGym is not liable for loss or damage of personal property, injury, or death resulting from the use of our facilities or services, except where such liability is legally mandated.

6.2. Indemnification

Members agree to indemnify FITGym, its staff, and representatives against any claims, damages, or expenses arising from their use of the gym.

7. Amendments

7.1. Changes to Terms

FITGym reserves the right to amend these Terms at any time. Changes will be communicated via our website or email. Continued use of our services signifies acceptance of the updated Terms.

8. Governing Law

8.1. Jurisdiction

These Terms are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of the courts of Auckland.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:


91 Sir Tim Wallis Drive Wanaka 9305